What We Learned From 10K+ Users

Emma Zhao

Customer Experience Lead

Feb 25, 2025

Emma Zhao

Customer Experience Lead

Feb 25, 2025

Emma Zhao

Customer Experience Lead

Feb 25, 2025

Lilac Flower
Lilac Flower
Lilac Flower

Listening at Scale

Over the past year, we’ve listened to feedback from thousands of users. They’ve helped us understand both the friction and the wins in our product. That input drives our decisions.

Patterns in Success

High-performing users all had something in common: they tracked goals, reviewed reports, and integrated early. These habits created faster wins and clearer direction. The patterns became the blueprint for future features.

Building Forward

We’re not just collecting feedback—we’re building around it. Every update is shaped by real user stories and needs. That’s how we ensure the product grows with the people who use it.